Most malfunctions can wait until the next business day. If you discover in the evening that the central heating is no longer working, it is not urgent. At that time of the day we can no longer find a company that can immediately solve the problem. If you have a leak and you can collect the leaking water in a bucket, for example, it is not urgent either. Think carefully about whether the problem can wait until the next business day. Please note that even if you decide it can wait, you do have to report the problem in your tenant portal.
If the calamity is so serious that the house has become uninhabitable, it is an emergency. Please send us a text message through whatsapp including a picture of the problem on the following number: 0624111688.