For some properties we have a spare key at the office. On business days, during office hours, we can help you with this. In some cases, you can go to a locksmith to duplicate the key, but in other cases the key is protected, and we will have to order a new key for you. If we don’t have a spare key at the office, you may have to call in a locksmith yourself. This will be done in consultation with the landlord. The costs for a locksmith must always be paid by the tenant.
Have you lost the key outside office hours and you want to enter your home? Then you need to call in a locksmith yourself to open the lock. Note: locksmiths are expensive outside office hours. The costs of a locksmith must always be paid by the tenant.
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