What should I do in the event of an electrical problem?

Check the fuse box

If there is an electrical fault, always check the fuse box to see if a fuse has blown. It is possible that a short circuit has occurred after you started using an electrical device. In this case, make sure that this device is no longer connected to the mains.

What if you cannot figure out the problem yourself?

If you cannot find out what is causing the problem, first report it in your tenant portal. On business days, call our office so that we can solve the problem as soon as possible.

A power outage in the evening during the week

If the power outage occurs on a weekday in the evening, call our office the next business day in the morning. This way we can take immediate action.

A power outage during the weekend

Does a power outage occur during the weekend and you cannot wait until the next business day? Send us a text message through whatsapp on the emergency number: 0624111688. Please provide us with a clear description of the problem.